MATRIX ELEMENT X2
Decode Music Streamer ES9038PRO
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$4,399.00
The evolution of the element
- The Matrix element X2 is a full-featured stand-alone source device for your audio system. An update of the element X, the new X2 continues Matrix Audio’s mission to simplify your audio system while introducing some exciting new features.
New UI, new impression
- The X2 is equipped with a 3.46 inch LCD touch screen. The screen displays information during playback and allows you to perform operations more conveniently. The newly added playback touch keys make the new generation of element music streamers easier to use.
Richer than rich
- If you own a huge library of digital audio, the X2 allows you to easily browse and play music from USB drives or NAS. If you prefer high-res online streaming, you can easily access TIDAL, Qobuz, Spotify and Internet radio. Roon Ready, DLNA/UPnP and AirPlay 2 expand your streaming experiences to tablets, smart phones, laptops, and more.
MA Remote app
- Download the MA Remote app on your phone or tablet to easily browse your entire library, stream music from TIDAL, Qobuz, and other providers, and control the X2. You can also use the app to manage configurations and firmware updates.
Sweeter and louder
- The element X2 has a built-in pre-amplifier with +10dB analog gain. When the pre-amp is enabled, it outputs high-quality audio signals up to 15.8VRMS. Combined with Hyper-Control technology, the entire output range maintains ultra-low noise and distortion. There’s no need to add an additional pre-amplifier.
Full of power, full of detail
- The element X2 has a built-in full-balanced headphone amplifier, which is composed of 8 independent amplification units. Every 2 units are connected in parallel, providing higher drive current and output power with low distortion and noise. With the element X2, there are no hard-to-drive headphones; just plug and play.
Everything In your hand
- The new RM4 remote control is made of premium aluminum and comfortable plastic. It features added playback control functions, making it more convenient to switch tracks, play, pause and perform other operations. With 2 programmable buttons, you can set your frequently used functions through the MA Remote App.
Digital and analog sources all-in-one
- Vinyl turntables, CD players, and other devices with analog outputs can be connected to your modern digital audio system with the element X2. And with high, medium and low input gain options available, the X2 can adapt to different output levels of front-end devices.
HDMI ARC
- When connected to display devices such as TVs and projectors with HDMI ARC functionality, the digital audio from the HDMI signal can be transferred to element X2 for higher quality playback. If the display device supports HDMI CEC (Consumer Electronics Control) protocol, the playback on element X2 can be controlled by the display device.
Asynchronous or synchronous
- In Async mode, the master clock of the D/A chip comes from the built-in Crystek CCHD-950 femtosecond clock, and the clock from the front-end device will be abandoned. In Sync mode, the built-in femtosecond clock will be turned off, and the D/A chip depends on the clock of the front-end device completely.
Isolated design
- There are two independent power supplies dedicated for the ARM processor and the digital audio processing parts of the element X2. They use independent circuit units and are joined by several optocouplers to achieve complete electrical isolation. The audio circuit part uses an independent linear power supply to present a pure music background.
Specification
- DAC chip: ES9038PRO
- Full-balanced headphone amplifier
- 4 digital inputs, 1 analog input
- 4 outputs
- HDMI ARC support
- Roon ready
- Dual-band WiFi
- Supports MQA, MP3, WMA, WAV, AIF, AIFC, AIFF, AAC, FLAC, OGG, APE, ALAC, M4A, DSF, DFF, CUE, AirPlay 2, DLNA/UPnP, TIDAL Connect, Spotify Connect, vTuner
- Remote control
- New UI
- Built-in pre-amplifier
Specs
Hardware platform
- CPU: NXP i.MX 6Quad 4x Cortex-A9 @1.2 GHz
- D/A chip: ES9038PRO
- Clock source: Crystek CCHD-950
Digital input
- Coaxial and optical: PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz; DSD 2.8MHz (DoP)
- IIS LVDS: PCM 16-32Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz, 705.6kHz, 768kHz; DSD 2.8MHz, 5.6MHz, 11.2MHz (DoP); DSD 2.8MHz, 5.6 MHz, 11.2 MHz, 22.4MHz (Native)
- USB Audio: PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz, 705.6kHz, 768kHz; MQA 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz MQA or MQA Studio stream; DSD 2.8MHz, 5.6MHz, 11.2MHz (DoP), DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz (Native)
- HDMI ARC: PCM 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz
Aux input
- RCA
- SNR: >-106dB A-weighting
- THD+N: <0.0025%@1k, <0.0030%@20Hz-20kHz
- Frequency Response: 20Hz-20kHz ±0.07 -3dB@43kHz
- Channel Crosstalk: >-102dB
- Input Level: 2.1VRMS Maximum
Line output
- XLR
- SNR: >-131dB A-weighting
- THD+N:<0.00012%@1k, <0.00020%@20Hz-20kHz
- Frequency Response: 20Hz-20kHz ±0.05 -3dB@85kHz
- Crosstalk: >-146dB
- Output Level: 4.5VRMS@0dB,15.8VRMS@+10dB
RCA
- SNR: >-125dB A-weighting
- THD+N:<0.00012%@1k, <0.00020%@20Hz-20kHz
- Frequency Response: 20Hz-20kHz ±0.05 -3dB@85kHz
- Channel Crosstalk: >-137dB
- Output Level: 2.2VRMS@0dB, 7.5VRMS@+10dB
Headphone output
- 4.4 mm balanced
- SNR: >-119dB A-weighting
- THD+N:<0.00055%@20Hz-20kHz 4VRMS
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@85kHz
- Output Impedance:<12Ω
- Output Power: 2600mW@33Ω, 1100mW@300Ω, 580mW@600Ω, 1%THD
- Gain: +18dB@Low Gain, +28dB@High Gain
6.35mm single-ended
- SNR: >-116dB A-weighting
- THD+N:<0.00055%@20Hz-20kHz 2VRMS
- Frequency Response: 20Hz-20kHz ±0.1 -3dB@85kHz
- Output Impedance:<6Ω
- Output Power: 1600mW@33Ω, 290mW@300Ω, 150mW@600Ω, 1%THD
-
Gain: +18dB@Low Gain, +28dB@High Gain
Network
- LAN: 10/100/1000 Mbps
- WLAN: 2.4 GHz / 5 GHz
Trigger
- Trigger in: DC 6-12V<10mA
- Trigger out:D, C 12V/50mA MAX
MA player
- Controller app: MA Remote App
Local playback
- Format supported: MP3 , WMA , WAV , AIF, AIFC, AIFF, AAC, FLAC, OGG, APE, ALAC, M4A, DSF, DFF, CUE
- PCM Sampling Rate: PCM 16-24Bit 44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz, 705.6kHz, 768kHz; MQA 16-24Bit /44.1kHz, 48kHz, 88.2kHz, 96kHz, 176.4kHz, 192kHz, 352.8kHz, 384kHz MQA or MQA Studio stream
- DSD Sampling Rate: DSD 2.8MHz, 5.6MHz, 11.2MHz, 22.4MHz
- Roon Ready: Yes
- AirPlay 2: The audio specs depend on the service provider
- DLNA/UPnP: The audio specs depend on the service provider
- TIDAL Connect: The audio specs depend on the service provider
- Spotify Connect: The audio specs depend on the service provider
- vTuner: The audio specs depend on the service provider
Power specs
- Power voltage: AC 100V-120V 50/60Hz / AC 220V-240V 50/60Hz
- Standby power consumption: < 5W
Weight & Size
- 8.82lbs (4kg(
- Size 13.39” x 10.20” x 2.28” (340mm x 259mm x 58mm)
WHAT IN BOX
- RM4 remote control
- Power cable
- Quick start guide
- Warranty card
World-Wide Shipping
Shipping FAQ
Which countries do you ship to?
- We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping.
- You may clarify this with our team to check whether Standard Shipping is available to your country.
- We cannot ship to addresses that are "PO boxes or APO/FPO".
- *Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
- This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.
How much does shipping cost?
- We have two shipping methods - Standard Shipping and Express Shipping.
- Standard Shipping is free for most countries, while Express Shipping is 20-32USD depending on your country. If your order is over 250USD, Express Shipping is free*.
- *This applies for most countries. However, large items such as headphones and desktop DAC/AMPs are excluded.
- Shipping fees exclude import taxes or processing fees that may be applicable for your country.
- Graveaudio is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for the two-way freight charges.
- The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.
- Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.
- No refund will be processed for such cases.
- Standard Shipping via YunExpress is a tax-inclusive option for some countries. However,
- Graveaudio will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.
- For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments.
- Please contact us before placing an order, should you have any queries regarding shipping.
How long does it take to receive a package after I place an order?
- For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.
- Customized items will take a longer time. Please contact our staff for more information.
On normal non-sale days, once your parcel has been shipped out:
- For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months,
- depending on your country, its customs and other factors.*
- The duration for transit is something beyond our control. Graveaudio will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
- For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.
- *Note: Timings might be affected due to festive seasons or other unforeseen circumstances
What happens if the parcel has been shipped but not delivered?
- 1.First, kindly contact your local courier using the local tracking number.
- If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
- For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.
- For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping,
you are encouraged to opt for DHL Express Shipping instead.
- 2.Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:
- Wrong address or phone number provided by recipient
- Recipient was uncontactable when courier company contacted
- Refusal to sign for the package by recipient
- Lost or damaged parcel because recipient opted for “no-signature delivery”
- Refusal to pay for the local tax/processing fee by recipient
- Refusal to provide supporting documents for custom clearance by recipient
Who will pay for the import tax/custom fees
- The buyer is responsible for any kind of customs/import/handling fees applicable to your package.
- Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost.
- Graveaudio will only refund the amount of your order after deducting the two-way shipping fees incurred.
How do I get help for my order?
- Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
- As our Support Team might not be available during non-working days and weekends, please place your order wisely.
- Should you really need to cancel or/and modify your order after purchase,
- please contact us via our support email (Support@graveaudio.com) or website chat. We will help you with the changes if that could be done.
- In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it.
- All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.
- For faulty/missing items, please send an email to support@graveaudio.com for after-sale services. The following details are required.
- 1) Send an email to support@graveaudio.com with an appropriate Subject Title
- 2) Provide your order number and state the issue clearly
- 3) Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.
- If the photos/videos provided are insufficient to prove the stated issue, we will enquire more.
- Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable).
- For incorrect products, Graveaudio reserves all rights in deciding whether you need to return the incorrect item or not.
- Please kindly contact us via email first. Our team aims to review your email within 3 working days.
- GraveAudio will not be responsible for parcels that have been damaged during the transit process.
Do I get tracking details for my order?
- After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email.
- You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
- For more than 1 orders placed under the same account and shipping address, Graveaudio will automatically combine the orders and ship them out via one tracking number.
- Should you have special requests to have the orders shipped separately,
- please kindly contact us via Discord or our website's chat. We will do our best to help.
What shipping companies do you use?
- We collaborate with these courier companies:
- Standard Shipping: 4PX, UBI, yangwen,
- Express Shipping: DHL Express, FedEx and SF Express
- Last updated: 25 November 2023